Fresh Focus - live training webinars

Welcome to Fresh Focus, a live, one hour interactive video session with Dotdigital's personalization experts. We'll cover a different topic every week, designed to help you make the most of the powerful Fresh Relevance platform. You'll get a demo, best practice hints and tips, followed by a Q&A session where you can discuss potential use-cases with fellow marketers.

Fresh Focus sessions are ideal if you're:

A new starter
Looking to improve your current setup
Wanting some refresher training
Exploring use-cases and solving challenges

Use the links below to sign up for an upcoming session.

Training calendar

Web Personalisation 101

In this back-to-basics session we explore the fundamentals of website personalisation and how Fresh Relevance can empower you to create engaging customer experiences that drive success!

March 5th 2-3pm UK

Re-engaging customers with advanced behavioural triggers

In this session we will be taking a look at how you can leverage enhanced Trigger campaigns such as price drop, back in stock and low stock notifications.

March 12th 2-3pm UK

Maximising ROI of your triggered messages

Learn how you could boost the revenue generated by your Triggered campaigns by personalizing to different segments of abandoners and testing what works best for your customers.

March 19th 2-3pm UK

Leveraging your data in Fresh relevance

In this follow along session, your Customer Success team will show you how to understand what data you have in Fresh Relevance and how you can use it for expert personalization.

March 26th 2-3pm UK

Best practices for capturing your customer’s data

The ultimate Data Capture approach relies on asking the right people, at the right time, with the right message. Come along to discuss how to optimize your campaigns.

April 2nd 2-3pm UK